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Privacy Policy

Last updated: June 3, 2025

1. Welcome to KhelKshetra's Privacy Commitment

At KhelKshetra, we’re dedicated to uniting tabletop gaming enthusiasts across India, from vibrant Mumbai to serene Guwahati. As the premier platform for board games, we offer a curated catalog—from timeless classics like chess and Ludo to modern strategy games like Catan, Dixit, Azul, and Ticket to Ride. Our mission is to foster a vibrant gaming community of over 300,000 players, celebrating India’s diversity through regional game nights, tutorials in languages like Hindi, Tamil, Bengali, and Marathi, and events tied to festivals like Diwali and Holi.

Whether you’re exploring our platform in Bengaluru, joining a tournament in Kolkata, or connecting with gamers in Ahmedabad, we prioritize protecting your personal information. This policy outlines how we safeguard your data across our website, mobile app, and community initiatives, optimized for India’s diverse regions, including rural areas with slower internet connections. We’re committed to transparency and security, ensuring every interaction is safe, whether you’re in Chennai, Jaipur, or a small town in Assam.

2. Our Commitment to Data Protection

KhelKshetra adheres to stringent data protection standards to ensure your trust, whether you’re in Delhi or Imphal. We comply with:

  • Information Technology Act, 2000 (India)
  • Digital Personal Data Protection Act, 2023 (DPDP Act)
  • General Data Protection Regulation (GDPR) for users accessing from the EU
  • Regional privacy regulations across India

Our team, with support from experts in cities like Pune and Kochi, employs advanced encryption, regular security audits, and localized solutions to protect your data. Whether you’re joining a Holi-themed game night in Surat or browsing our catalog in Bhopal, we ensure your information remains secure across all devices and network conditions, including low-bandwidth areas like rural Rajasthan.

3. Information We Collect

3.1 Personal Information

To provide a tailored gaming experience across India, we may collect:

  • Full name and contact details for game deliveries to Mumbai or Hyderabad
  • Email address for order confirmations, community updates, or event invitations
  • Phone number for customer support or coordinating game nights in Chennai
  • Shipping address for delivering board games to Bengaluru or Guwahati
  • Gaming preferences, such as favorite genres or titles like Azul or Catan
  • Feedback, game reviews, or strategy tips shared on our platform
  • Registrations for regional events, such as tournaments in Kolkata or game nights in Ahmedabad
  • Membership details for community groups on Telegram or WhatsApp
  • Language preferences for tutorials in Hindi, Tamil, Telugu, or Marathi

3.2 Technical Information

To optimize your experience, especially in areas with varying internet speeds, we collect:

  • IP address to improve platform performance
  • Browser type and version for seamless access
  • Device details to ensure compatibility with our app
  • Geolocation (with consent) for local event suggestions in Jaipur or Pune
  • Usage patterns, such as browsing history or preferred games
  • Cookies to personalize your experience across devices
  • Performance data to optimize for slower connections in rural India
  • Network diagnostics to ensure smooth access in cities like Nagpur or rural Assam

4. How We Use Your Information

We use your data to create a vibrant, inclusive gaming community across India:

  • Processing and delivering game orders to Surat or Guwahati
  • Connecting you with gamers in Chennai or Bhopal via Telegram and WhatsApp groups
  • Sending updates on new games, Diwali-themed events, or tournaments in Delhi
  • Recommending games like Ticket to Ride or Dixit based on your preferences
  • Enhancing our platform for users in Mumbai, rural Bihar, or anywhere in India
  • Securing your account and interactions in our community
  • Complying with Indian legal requirements, including the DPDP Act
  • Managing leaderboards for regional tournaments in Kolkata or Pune
  • Providing tutorials in regional languages like Telugu or Bengali

For example, if you’re in Bengaluru and love strategy games, we might recommend Catan or invite you to a local game night during Ganesh Chaturthi. If you’re in a rural area, we optimize your experience for low-bandwidth connections.

5. Data Security

We implement robust security measures tailored for India’s diverse digital landscape:

  • SSL/TLS encryption for secure data transmission
  • Secure cloud storage with trusted providers
  • Regular security audits to identify vulnerabilities
  • Multi-factor authentication for account protection
  • Team training on data protection in cities like Kochi and Nagpur
  • Real-time threat monitoring for all users
  • Regular backups to ensure service continuity
  • Optimized security for low-bandwidth areas like rural Maharashtra
  • Compliance with DPDP Act for data localization

Whether you’re in Jaipur, Imphal, or a village in Tamil Nadu, your data is protected with the highest standards.

6. Your Rights and Choices

As part of the KhelKshetra community, you have the following rights:

  • Access your stored personal data
  • Correct inaccurate or incomplete data
  • Request data deletion, subject to legal obligations
  • Opt out of promotional or event notifications
  • Request data portability to another service
  • Withdraw consent for data processing
  • Restrict specific data processing activities
  • Request clarification on how your data is used
  • File a complaint with India’s Data Protection Authority

From Delhi to Thiruvananthapuram, contact us to exercise these rights, and we’ll assist promptly.

7. Third-Party Services

We partner with trusted services to enhance your KhelKshetra experience:

  • Delivery services for orders to Mumbai or Chennai
  • Analytics to improve platform functionality for users in Bengaluru
  • Notification services for event updates in Kolkata
  • Secure cloud storage for user data
  • Support tools for users in Hyderabad or Ahmedabad
  • Mapping services for local events in Pune or Surat
  • Community platforms like Telegram and WhatsApp for strategy discussions
  • Tutorial platforms for game rules in regional languages

All partners are vetted to comply with India’s DPDP Act and our strict privacy standards.

8. International Data Transfers

For users outside India or services involving global collaboration:

  • Compliance with India’s DPDP Act for data localization
  • Robust safeguards for cross-border data transfers
  • Data transfer agreements with international partners
  • Protection of your rights during transfers
  • End-to-end encryption for all data
  • Collaboration with global game publishers for titles like Azul
  • Regular compliance audits for international operations

Your data remains secure, whether you’re in Bengaluru or accessing KhelKshetra from abroad.

9. Children’s Privacy

KhelKshetra welcomes players of all ages, but users under 18 require parental consent. We do not knowingly collect data from minors without verified permission. Parents in Mumbai, Delhi, or anywhere in India can contact us to manage their child’s account or participation in events like Diwali game nights.

For family-friendly events in Chennai or Jaipur, we encourage parental supervision to ensure a safe and fun experience, especially during festivals like Holi or Independence Day tournaments.

10. Updates to Our Privacy Policy

We may update this policy to reflect platform enhancements or changes in Indian regulations. You’ll be notified via:

  • Emails to users in Hyderabad or Kolkata
  • In-app alerts for mobile users in Chennai
  • Website announcements for all users
  • Social media updates for communities in Pune or Surat
  • Notifications in Telegram or WhatsApp groups
  • Event updates during festivals like Ganesh Chaturthi

Check our website for the latest policy, updated as of June 3, 2025.

11. Contact Us

Reach our Data Protection Officer for any privacy concerns:

From Bengaluru to Guwahati, our team is here to address your privacy needs and ensure a seamless gaming experience.